Delivery & Duty fees:
Once your order has been shipped, it is no longer in our control. This means that certain fees can be placed on packages depending on your location. This depends on each shipping company's policy or customs procedure, you might be charged an extra fee for the final delivery or an import tax. This is probably due to that your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order. Regal Maison will not cover any extra expenses needed to receive orders
Shipping & Delivery:
We do not accept any responsibility if a package is undeliverable because of missing, incomplete, or incorrect delivery information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after ordering. Costs to reship the package will be invoiced to the customer. We are also not responsible for failed deliveries due to the addressee not being home during the time of delivery
Where can we deliver the package to? We can ship to most countries in the world. Countries not shipped to include: South Sudan, Palestine.
What are the shipping times? It takes around 2 to 5 days for the order to get processed. After your order has been processed, it takes around 2-5 weeks for the item to be delivered .
There can be delays beyond our control such as customs and postal service delays.